What Is A Freight Broker? | Freightos (2024)

A freight shipping broker is an intermediary in the transportation and logistics industry. They act as a bridge between shippers (companies or individuals needing to transport goods) and carriers (truckers, shipping companies, and other transportation providers). In short, a freight broker facilitates the movement of goods by connecting shippers with the most suitable carriers.

The world of international freight can be complicated. To help navigate it successfully, many businesses turn to the expertise of freight brokers. In this guide, we will dive into the role of freight brokers, why you might need one, the costs involved, and how to find the right freight broker for your shipping needs.

What Does a Freight Broker Do?

Navigating the complexities of international freight can be daunting, but freight brokers are here to simplify the process and ensure your goods are transported efficiently. By acting as intermediaries between shippers and carriers, freight brokers play a crucial role in the logistics industry.

Let’s take a closer look at the key responsibilities of a freight broker:

• Connects shippers and carriers: Freight brokers use their extensive networks and industry knowledge to match shippers with reliable carriers. They negotiate rates and handle the logistics of the shipment.
• Regulatory compliance: Freight brokers ensure that all transportation and safety regulations are met, such as insurance requirements, permits, and licenses.
• Tracking shipments: Freight brokers use technology to track shipments and provide clients with updates and peace of mind.
• Price negotiation: Brokers are skilled negotiators who work to secure the most cost-effective transportation solutions for their clients. They often have access to discounted rates due to their relationships with carriers.
• Exceptions management: If an issue arises during the shipping process, a freight broker can step in to help resolve it, whether it’s a delay, damage, or any other logistical hiccup.
• Documentation handling: Brokers manage the extensive paperwork involved in shipping, including bills of lading, invoices, and customs documentation.

Why Do I Need a Shipping Broker?

There are many reasons to consider using a freight broker:

1. Time and resource savings: Outsourcing your shipping logistics to a freight broker frees up your time and resources, allowing you to focus on your core business activities.
2. Cost efficiency: Freight brokers have access to competitive rates and can negotiate favorable terms, ultimately saving you money on transportation costs.
3. Expertise: They possess a deep understanding of the transportation industry, ensuring that your shipments are handled efficiently and in compliance with all regulations.
4. Access to diverse carrier networks: Freight brokers have a broad network of carriers, giving you access to a wider range of transportation options to suit your specific needs.
5. Risk mitigation: With a broker, you have an expert who can anticipate and manage potential issues, reducing the risk of delays or losses during transportation.
6. Customized solutions: Freight brokers can tailor transportation solutions to meet the unique requirements of your business, whether you’re shipping delicate electronics or oversized machinery.

Freight Broker Costs and How To Calculate Them

The cost structure of freight broker services can vary, but it typically consists of the following components: brokerage fees, carrier costs, and insurance costs.

It’s important to discuss all fees and charges with your freight broker before finalizing an agreement to avoid any unexpected costs.

Use our Freight Rate Calculator below to calculate how much your freight shipping with a freight broker could cost.

How to Find a Freight Agent Near Me

Here are some steps to help you locate a reliable freight broker near you:

1. Online search: Start by doing an online search for freight brokers in your area. Use search engines and business directories to compile a list of potential candidates.
2. Ask for recommendations: Seek recommendations from other businesses or industry contacts who have used freight broker services. Their experiences can provide valuable insights.
3. Read reviews and ratings: Online reviews and ratings can offer insights into a broker’s reputation and service quality.
4. Interview and evaluate: Contact several potential brokers to discuss your needs, pricing, and their approach to handling shipments. Evaluate their communication, experience, and knowledge of your specific industry.
5. Verify licensing and insurance: Ensure that the broker is properly licensed and has adequate insurance coverage to protect your interests.

How Freightos Can Help You Choose a Licensed Freight Broker

Many people use the terms freight broker and freight forwarder interchangeably and indeed, both providers assist with booking freight with carriers. Sometimes freight forwarders even refer to themselves as freight brokers. However, typically, freight brokers do not handle the actual moving of freight, and largely focus on domestic freight within the US, whereas freight forwarders do move freight and typically handle international shipments.

At Freightos.com, we focus on helping importers and exporters find freight forwarders. Here’s how:

Freight marketplace

Freightos offers a freight marketplace that allows importers and exporters to search for freight rates offered by a variety of forwarders. Users can compare quotes from multiple brokers, which makes it easy to find competitive rates and select the best provider based on your shipping needs, such as the type of cargo, shipping volume, and destination.

Ratings and reviews

You can read reviews and ratings of freight forwarders on the Freightos.com platform, which means instant insight into their performance and reputation.

Transparency

Freightos.com offers transparency in pricing and services, ensuring you have a clear understanding of what you’re paying for.

Support and guidance

Freightos.com’s customer service provides guidance and support throughout the process of selecting a freight forwarder and managing your shipments.